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Topic: How long was PBS actually down?

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Linda S. (thk) - ,
Subject: How long was PBS actually down?
Date Posted: 8/21/2007 7:34 PM ET
Member Since: 10/4/2006
Posts: 317
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I know there was weirdness going on around 10, 11 pm last night, system very slow.  I got an email about a request and tried to get in without success.  Then got the "maintenance note" screen and gave up, around midnight. 

From morning through the day, I tried many times, always got the "maintenance note" screen.  I was puzzled by the few PM emails I got, and a couple of requests.  But I thought they were somehow being processed in the background, while the web application was still down. 

Just a while ago, I got the obvious idea to try refreshing the screen in FireFox, and behold, here is PBS. WHEWWWWW!!!!   Gratitude!!  Feeling really dumb.

How long were we really down?

PBSTeam - PaperBackSwap Team
Date Posted: 8/21/2007 8:14 PM ET
Member Since: 7/17/2005
Posts: 363
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From about 9:45 PM ET to about 12:15 ET. I am hoping there is more sleep in store tonight! ;-) Thanks for hanging in there with us.


Lisa W. (WAL) -
Date Posted: 8/21/2007 9:07 PM ET
Member Since: 3/7/2007
Posts: 718
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I can see everything now but can not see My Account.... I get the maintenance note every time

Any ideas?

Lisa W. (WAL) -
Date Posted: 8/21/2007 9:11 PM ET
Member Since: 3/7/2007
Posts: 718
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I deleted browser history on IE and working like a charm :)

Glad I checked here!


Cathy A. (Cathy) - ,
Date Posted: 8/21/2007 9:11 PM ET
Member Since: 12/27/2005
Posts: 4,221
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I was getting that on one of the forum pages all day today. Then I tried a forced refresh (Ctrl+F5 if you're using Windows) and it was there!

If you can't figure out how to do a forced refresh, then clear the cache in your browser and you should be fine.


Ah! You figured it out while I was typing!

Last Edited on: 8/21/07 9:11 PM ET - Total times edited: 1
Date Posted: 8/21/2007 9:18 PM ET
Member Since: 1/12/2007
Posts: 1,305
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I was getting the down message all ay today and after I got emails notifying me of a PM I typed the link in and didn't use the favorite link and it worked.

Date Posted: 8/21/2007 10:28 PM ET
Member Since: 8/1/2006
Posts: 333
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Thanks for the info!  I too was having trouble getting my account to come up.  So I thought I would come over here to see if you all had any suggestions.  Thanks for the help!!  I did have a request cancelled last night when the system was down and I couldn't get to it.  I think I will PM the person to see if they still want the book. 

Date Posted: 8/22/2007 8:36 AM ET
Member Since: 7/9/2006
Posts: 18
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I'm on AOL and still can't get into PBS at all using my Favorite Places or searching through AOL.  I couldn't get in at all yesterday.  I can get to PBS if I pull up Internet Explorer and enter the web address.

It's still down as far as I'm concerned.  Can't get here in the normal way.

Last Edited on: 8/22/07 9:59 AM ET - Total times edited: 1
Date Posted: 8/22/2007 11:44 AM ET
Member Since: 4/6/2007
Posts: 729
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I still can't get Daily Digest to work - it comes up but it lists 9999 books posted in no order whatsoever.  Also, I haven't been able to get to my TBR pile since Monday - didn't work all day yesterday or so far today - keep getting the maintenance message.  Any ideas?

Date Posted: 8/22/2007 2:14 PM ET
Member Since: 8/3/2007
Posts: 1
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I'm having trouble as well. It started yesterday and the only way I can get on the site is through the link in a notification e-mail for a book from my wish list. Once I'm on I can't get to my PM because of the maintenance screen. I tried clearing everything out of my browser history and refreshing the page and nothing works.

Date Posted: 8/22/2007 2:43 PM ET
Member Since: 5/27/2006
Posts: 11,985
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Hit cntr & F5 at the same time for a hard refresh. It should fix the problem.

Date Posted: 8/23/2007 11:13 AM ET
Member Since: 4/11/2006
Posts: 1,032
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I cannot access the forums on my work computer but can get to it using the receptionist's computer and have no problem with my home computer.  Sounds like the CTRL + F5 hard refresh should take care of my problem.  I'll scoot back to my desk and give it a try.

Date Posted: 8/23/2007 9:09 PM ET
Member Since: 1/15/2007
Posts: 35
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Ha!  I just now thought to refresh and here I am.  To think, I was abstaining for PBS for no reason.  Oh well.

Date Posted: 8/24/2007 12:55 AM ET
Member Since: 11/18/2005
Posts: 5,495
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My whole computer was having "issues".  I got the big white screen  on PBS "under maintaince".  I just shut down and went to bed.