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How Organizations Learn: Investigate, Identify, Institutionalize
How Organizations Learn Investigate Identify Institutionalize
Author: Townsend, Patrick L., Gebhardt, Joan E.
Organizations learn effectively by following a three-step cycle: investigating the situation; identifying failures and successes; and institutionalizing the lessons so that they become the way things are done. This book examines this 3-I learning cycle as it is used in the United States Army. Prominent companies such as General Electric, Motor...  more »
ISBN-13: 9780873897273
ISBN-10: 0873897277
Publication Date: 10/31/2007
Pages: 80
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Publisher: ASQ Quality Press
Book Type: Paperback
Members Wishing: 0
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