The Little Blue Book of Selling Author:Brentlinger, John If, as a salesperson, you do not know and practice good people skills as an integral part of every sales process, you will not get the chance to use your selling technique effectively. — Sales technique without good people skills will always offend the prospect. Always. — Prospect do not refuse to buy from you because your selling skills are not ... more »good enough. Prospects refuse to buy from you because your people skills are not good enough.
Prospects will forget what you say to them. prospects will forget what you do for them. But they will never forget how you made them feel.« less