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Search - Love Thy Customer : Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer

Love Thy Customer : Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer
Love Thy Customer Creating Delight Preventing Dissatisfaction and Pleasing Your Hardest-to-Please Customer
Author: Dr. Rick Brinkman, Dr. Rick Kirschner
The bestselling authors of Dealing with People You Can't Stand deliver proven tactics for exceptional customer service In today's consumer-driven market, the first commandment is love thy customer. As highly sought-after corporate trainers and speakers, Rick Brinkman and Rick Kirschner use their trademark no-nonsense style and inno...  more »
ISBN-13: 9780071448024
ISBN-10: 0071448020
Publication Date: 9/9/2005
Pages: 272
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Publisher: McGraw-Hill
Book Type: Hardcover
Members Wishing: 0
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