We see that javascript is disabled or not supported by your browser - javascript is needed for important actions on the site. Read more

What's New - Home - Login

Member $avings: $81,537,677.38 | Books Available: 800,884 | Members Online: 260

Swap Used Books - Buy New Books at Great Prices!

How To Swap Books Sign Up Search submenu

PBS Market (New Books)

Gift Buying Guide

Book Browser Advanced Search Books Posted Today Member Book Reviews Award Winning Books NYT Best Sellers Amazon Best Sellers Most Traveled Copies Club Wish List

Discussion Forums Book Lists

Club Lists My Book Lists My Watched Lists Create a List

Blog Donations

School Donation Program In Memory of... Military Donation Program Friends of PBS

Box-O-Books Maps The Eclectic Pen Fun Stuff

20 Questions Sudoku Bookmark Creator

Top 100

Requests Posts Swappers Referrers Reviewers

Pulse of PBS Spread The Word

Invite Friends Bookmarks Facebook Page Facebook App More Ways...

Photo Gallery Recipes Club Tag Cloud Member Testimonials

Help Center submenu

How To Swap Books Browse Help Docs Ask the Librarian PBS Member Icons Live Help

Kiosk

PBS Market (New Books) Go Shopping Buy Credits Buy PBS Money Upgrade Membership Gift Certificates Transfer Credits

Need Help?

Search - Managing Volunteers in Tourism: Attractions, destinations and events

Managing Volunteers in Tourism Attractions destinations and events
Author: Kirsten Holmes, Karen Smith

Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist. — Managing Volunteers in Tourism reviews the latest research to highlight th... more »e key management issues and relate them to the tourism volunteering context. It includes previously under-researched forms of tourism volunteering such as meet-and-greeters, surf life-savers, conservation, festival, and information centre volunteers and volunTourists.

The book develops through three distinct sections:

Part A begins by introducing the concept of volunteering and considering the variety of volunteer forms and settings within tourism.

Part B picks up the organisational approach and examines volunteer program design and planning, volunteer motivation, recruitment and selection, training and development, reward and retention, and diversity management.

Part C consists of ten case studies from leading international researchers and practitioners identifying best practice and key management challenges.

Real-life examples and case studies throughout this book provide an in-depth examination of the challenges facing those managing tourism volunteers, making this book indispensible for current and future managers in the tourism industry.

Kirsten Holmes completed her PhD on museum volunteers at the University of Leeds and has since lectured in leisure and tourism at the Universities of Sheffield and Surrey in the UK. She is currently a research fellow at Curtin University, Western Australia.

Karen Smith is a Senior Lecturer in Tourism Management at Victoria University of Wellington, New Zealand. She completed her PhD on the management of volunteers in literary heritage attractions at Nottingham Trent University, UK, and has published on volunteer management in tourism and event organisations.

* The first text to present an overview of voluntary activity across the broad spectrum of the tourism industry, looking at volunteer work in museums, cultural festivals, sports events, national parks and many more..

* Packed with international case studies highlighting best practice on how to manage volunteers.

* Looks at the future of volunteering including the economic, social and policy issues involved.

ISBN-13: 9780750687676
ISBN-10: 0750687673
Publication Date: 10/6/2009
Pages: 328
Rating:

0 stars, based on 0 rating

Publisher: Butterworth-Heinemann
Book Type: Paperback
Members Wishing: 0
Reviews: Amazon | Write a Review

Genres:

Back to the Top ↑

Search - Managing Volunteers in Tourism: Attractions, destinations and events

Loading...