I sent a message to the PBS team this afternoon about all the issues everyone has been having with the site. This is their response:
Dear Joy,
Thanks for writing in! Some fun server issues. We've been working hard and they are fixed now. We are now dealing with hundreds of individual messages about these things as well as the huge range of other things, so it would be super helpful to spread the following information:
Members seeing the "cookies" message should:
(1) Close all PaperBackSwap windows currently open in your browser (quitting your browser entirely will also do this)
(2) Delete PaperBackSwap "cookies" from that browser (you can do this from the browser settings).
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for Chrome, the instructions are:
On your computer, open Chrome.
At the top right, click More More and then Settings.
Under "Privacy and security," click Cookies and other site data.
Click See all cookies and site data.
At the top right, search for "PaperBackSwap"
To the right of the "PaperBackSwap" entry, click Remove
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For Firefox:
Click the menu button and select Options
Select the Privacy & Security panel and go to the Cookies and Site Data section
Click the Manage Data button. The Manage Cookies and Site Data dialog will appear.
In the Search websites field, type "PaperBackSwap". A list matching that search term will appear.
To remove all cookies and storage data for PaperBackSwap, click "Remove All Shown" beside the paperbackswap item(s) in the list.
Then quit the browser again, reopen it, and navigate as above to the "Manage Cookies and Site Data" option, search for PaperBackSwap and make sure cookies are enabled.
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For the Edge browser :
Open Microsoft Edge and select Settings and more > Settings > Cookies and site permissions > Cookies and site data.
Select See all cookies and site data.
Search for PaperBackSwap cookies, and choose "remove" next to PaperBackSwap
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When PaperBackSwap "cookies" have been deleted (and re-enabled, in Firefox) from your browser, please try again to login:
Go to www.paperbackswap.com and click the Login link at the upper right of the homepage. On the member login page, enter your login information, then click Log In.
If that doesn't work to log you in, please
(1) stay on the same page and
(2) scroll down to the bottom of the site and click Contact Us, then
(3) click Send us Feedback at the top of the Contact Us page.
Then type in a message to the PaperBackSwap telling us what happened when you tried to log in, and click Send.
We hope this solves the issue!
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