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Pay Attention! I'm Your Customer ... and the Reason You're in Business
Pay Attention I'm Your Customer and the Reason You're in Business
Author: Ken Smith
User-friendly business book to be appreciated by both consumers and providers in the service industry. Years of training and motivational experience are presented in a humorous, common sense manner that anyone can relate to. Included are a Customer Frustration Survey, Customer's Bill of Rights, 4 service cartoons from the New Yorker Collection...  more »
ISBN-13: 9781931646062
ISBN-10: 1931646066
Publication Date: 3/16/2001
Pages: 170
Edition: 2 Revised
Rating:
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Publisher: Beaver's Pond Press
Book Type: Paperback
Members Wishing: 0
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