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Search - Perfect Phrases for Customer Service : Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

Perfect Phrases for Customer Service : Hundreds of Tools, Techniques, and Scripts for Handling Any Situation
Perfect Phrases for Customer Service Hundreds of Tools Techniques and Scripts for Handling Any Situation
Author: Robert Bacal
Tools for pleasing even the most demanding customers A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employe...  more »
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ISBN-13: 9780071444538
ISBN-10: 007144453X
Publication Date: 12/29/2004
Pages: 175
Rating:
  • Currently 3.5/5 Stars.
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3.5 stars, based on 2 ratings
Publisher: McGraw-Hill
Book Type: Paperback
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