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Quality Customer Service, Fifth Edition: Satisfy Customers-It's Everybody's Job (Crisp Fifty Minute Series)
Quality Customer Service Fifth Edition Satisfy CustomersIt's Everybody's Job - Crisp Fifty Minute Series
Author: William Martin
Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and last step to success. External customers drive sales and growth. Internal customers are the key to efficiency and profitability. We can all contribute to the success of our organization by winning over customers with superior pr...  more »
ISBN-13: 9781426018336
ISBN-10: 1426018339
Publication Date: 12/16/2009
Pages: 108
Edition: 5
Rating:
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Publisher: Crisp Publications
Book Type: Paperback
Members Wishing: 0
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