The Secretary's Quick Reference Handbook Author:Sheryl Lindsell-Roberts, Sheryl L. Lindsell Newly revised and updated for today's office, this handbook is the ideal concise style guide for every kind of office communication. Now with expanded coverage of today's "electronic office," it includes the essentials of business English, business-letter styles, records-management techniques, postal regulations, overnight delivery procedures, d... more »esktop publishing, and more. Line drawings.« less