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Supervision in the Hospitality Industry, Textbook and NRAEF Workbook
Supervision in the Hospitality Industry Textbook and NRAEF Workbook
Author: Jack E. Miller, John R. Walker, Karen Eich Drummond
* Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation. * Each chapter features new, up-to-date material. * Expanded coverage of hospitality organizations through case studies and hotel industry examples.
ISBN-13: 9780471313656
ISBN-10: 0471313653
Publication Date: 9/10/2002
Pages: 496
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Publisher: John Wiley Sons
Book Type: Hardcover
Members Wishing: 0
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