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Total Quality Management in Healthcare: Implementation Strategies for Optimum Results
Total Quality Management in Healthcare Implementation Strategies for Optimum Results Author:D. H. Stamatis No matter what type of healthcare environment you mange, Total Quality Management in Healthcare will guide you during the incorporation of total quality management into your healthcare setting. No previous experience with quality is needed for you to reap the full benefits of this book. Learn about quality, its cost, strategic planni... more »ng, ISO 9000, the implementation phase of total quality management, breakthrough and needs assessment. In addition, turn to Total Quality Management in Healthcare for a sample memo of a total quality management project review, sample brainstorming forms to create a work plan and goal setting and troubleshooting guides.« less