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Writing an ISO 9000 Quality Manual: Practical Guidelines (TQM Practitioner Series)
Writing an ISO 9000 Quality Manual Practical Guidelines - TQM Practitioner Series Author:Ron Lyon One of a series aimed at busy managers, and based on a belief that most managers do not have the time - or possibly the inclination - to read heavyweight tomes. The reports are written in a straightforward style, so that the information can be quickly and easily absorbed.