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Search - 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (101 . . . Series)

101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (101 . . . Series)
101 Ways to Really Satisfy Your Customers How to Keep Your Customers and Attract New Ones - 101 . . . Series
Author: Andrew Griffiths
Full of practical tips to improve customer service and maintain a level of excellence, this resource helps businesses attract new customers and keep regular customers coming back. Suggestions include understanding customers, using a personalized approach, managing customers over the Internet and telephone, overseeing internal customer service, a...  more »
ISBN-13: 9781741750089
ISBN-10: 1741750083
Publication Date: 4/1/2007
Pages: 256
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Publisher: Allen & Unwin
Book Type: Paperback
Members Wishing: 0
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