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Topic: 2 books with problems

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Subject: 2 books with problems
Date Posted: 11/7/2007 7:17 PM ET
Member Since: 8/4/2007
Posts: 389
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I recently received two books that were awful. In one corner of the book all the pages were stained yellow, and it had an awful smell. I contacted the sender to politely tell her of the problem. She claimed it was an older book, and may be stained. The book is only 10 years old, I wouldn't consider that old. Second of all, it does not excuse the smell. She said I should have requested that books not smell or be stained yellow from anything other than aging in my requester conditions.

And then today, I received a book that was older and pages were lightly yellow. Which is ok, because the book was published in the early 80s. But it also smelled of mold. I sent her pm notifying her of the condition.

Both of these senders were boxers. The first one received negative feedback, simply because she refused to even say sorry for the awful condition of the books. Nor did she try and fix it. I am waiting to hear from the other sender before leaving feedback.

Did I handle the situations properly? Thank you everyone.

Date Posted: 11/7/2007 7:51 PM ET
Member Since: 11/18/2005
Posts: 5,428
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The first book doesn't even meet the basic PBS standards. You shouldn't have have put requestor conditions saying "no stained or moldy books".  The second one doesn't meet PBS standards either with the mold.  Were these boxer orders?  If not, you should bet your credits back......you should, but we'l see, I guess.

Date Posted: 11/7/2007 9:03 PM ET
Member Since: 8/10/2007
Posts: 6,565
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I wish I had some advice for you...instead I'm going to whine.  :-)  I recently received a book from a fellow boxer that had underlining (in pen) on many pages.  If the person had told me in advance, I still would have accepted it, which is why I didn't leave negative feedback.  But I didn't leave any feedback because I feel like they should have told the recipient to give them the option.  I tried just "flipping the pages" to see if perhaps the sender didn't realize there were underlines, but it's so prominent on so many of the pages that the only way they wouldn't have known was if they never even cracked it open.

Date Posted: 11/7/2007 9:56 PM ET
Member Since: 8/4/2007
Posts: 389
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Both orders were from fellow boxers. But overall boxing has been a wonderful experience.