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Search - 6 Keys to Achieving Success through Customer Service¿Hospitality Edition

6 Keys to Achieving Success through Customer Service¿Hospitality Edition
6 Keys to Achieving Success through Customer ServiceHospitality Edition
Author: John L. Myers, Tara A. Blanc
This book is a guide to help you learn and practice service skills in six key areas: attitude, communication, product knowledge, appearance, personal standards, and initiative. It will help you uncover your knowledge, polish your skills and put them to work for you, and help you develop a professional service manner and a positive attitude about...  more »
ISBN-13: 9780929690407
ISBN-10: 0929690400
Publication Date: 6/10/1998
Pages: 54
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Publisher: Heritage Pubs
Book Type: Paperback
Members Wishing: 0
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