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The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Participant's Workbook (Active Training Series)
The 60Minute Active Training Series How to Resolve Conflict Effectively Participant's Workbook - Active Training Series Author:Mel Silberman, Freda Hansburg Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit?creating a win-win situation. How to Resolve Conflict Effectively, Participant?s Workbook from the popular 60-Minute Active Training Series offers you an eff... more »ective, yet brief program that will teach you the skills needed to successfully resolve conflict and create win-win situations. Specifically, you will learn how to