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The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook (Active Training Series)
The 60Minute Active Training Series How to Speak Up Without Putting Others Down Participant's Workbook - Active Training Series Author:Melvin L. Silberman, Freda Hansburg Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others? self-esteem. How to Speak Up Without Putting Others Down, Participant?s Workbook from the popular 60- Minute Active Training Series offers you a ready-made design for an effective, yet brief program that will t... more »each you how to express yourself clearly, directly, and tactfully. Specifically, you will learn how to
Express yourself in a straightforward way¾without offending others
Stand your ground, tactfully even in the face of resistance
Persist with people who fail to follow through on their communications and promises