Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Accepting RC--won't allow

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Accepting RC--won't allow
Date Posted: 11/15/2011 6:09 PM ET
Member Since: 12/21/2007
Posts: 1,642
Back To Top

I'm trying to say that I can mail a book to a member and that my book meets the RC, but the system isn't allowing me to accept. I click on the book meets RC button and nothing happens. The book is going out with another book but the one book got accepted yesterday and then I heard back from the person today that they want the other book (I posted it to their wishlist). I don't know if that makes a difference or not.

Any ideas? Glitch in system? Problem with my browser (latest version of Firefox)? Something needs to be cleared?

Date Posted: 11/15/2011 6:12 PM ET
Member Since: 5/23/2005
Posts: 5,494
Back To Top

Ooops, I just posted a similar issue at the same time you were Barbara.  Right above you. 

Date Posted: 11/15/2011 6:14 PM ET
Member Since: 12/21/2007
Posts: 1,642
Back To Top

Yep and I just discovered I can't mark a book received either.

Date Posted: 11/15/2011 6:15 PM ET
Member Since: 2/5/2007
Posts: 30,800
Back To Top

sounds like a glitch - contact TPTB

Date Posted: 11/15/2011 6:20 PM ET
Member Since: 6/24/2011
Posts: 18
Back To Top

I just contacted them guys. With your issues as well as mine. Hopefully they'll respond soon.

Date Posted: 11/15/2011 6:41 PM ET
Member Since: 7/7/2007
Posts: 4,815
Back To Top

There is currently a glitch, it has been reported to Feedback and the tech folks are actively working on a fix.  Hopefully all will be back to normal soon.

Date Posted: 11/15/2011 6:44 PM ET
Member Since: 6/5/2007
Posts: 2,507
Back To Top

I am seeing the same glitch on accepting a request.  Thanks for the post so I know it's not just me ;) 

Date Posted: 11/15/2011 6:48 PM ET
Member Since: 7/7/2007
Posts: 4,815
Back To Top

Yes, that is being impacted too, Mimi -- apparently a number of buttons aren't working, judging from the reports coming in through Live Help.  I've been told they're working on a fix as I type.

Date Posted: 11/15/2011 7:19 PM ET
Member Since: 10/23/2005
Posts: 7,719
Back To Top

It appears to be fixed now.

Date Posted: 11/15/2011 8:38 PM ET
Member Since: 6/5/2007
Posts: 2,507
Back To Top

Yay! It's been fixed! Thank you, computer gurus of PBS!

Date Posted: 11/15/2011 11:08 PM ET
Member Since: 6/15/2006
Posts: 5,751
Back To Top

Great work techies!