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Topic: Accidentally marked as recieve

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Subject: Accidentally marked as recieve
Date Posted: 1/25/2008 1:44 PM ET
Member Since: 2/24/2007
Posts: 20
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I marked my books as recieved by accident. I have yet to recieve the books, what do i do? I have already pm the sender, i'm just waiting...

Date Posted: 1/25/2008 1:47 PM ET
Member Since: 1/11/2007
Posts: 1,534
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Hi Melissa,

Since you've already sent a PM to the sender, you just need to wait for the book to arrive.

From the PBS Help Center:

Once you mark a book as received there is no way to undo this action.  The software simply doesn't "go backward" in that way.  

  • When you did this, the sender got credit for sending the book.
  • You can contact the sender to discuss this if you want.  To do this:
    • Go to your Transaction Archive page under My Account in the toolbar at the top of the site
    • Scroll down to see the completed transaction for this book on the Transaction Archive page
    • Click to send a message to this sender
      • If the sender does not respond within a week, please let us know

If you marked a book received accidentally from the En Route to Me tab in My Account:

  • This book was marked mailed; chances are that it will arrive.
  • Please wait for your book; most likely it will arrive and you will have already marked it as received, and won't have to do anything further.
  • Please try to be very careful about which books you mark received.

Hope this helps!

Date Posted: 1/25/2008 5:17 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I think you just have to cross your fingers and hope you get the books and that they are in good condition. There's nothing the sender can do for you at this point. 

Date Posted: 1/31/2008 5:49 PM ET
Member Since: 2/24/2007
Posts: 20
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Been a month since she mailed out books. I guess it's safe to say there lost? I really wanted these books they are immune boosters.  And right now i'm really sick, too sick to go out.