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Topic: Need Advice; Is this a RWAP?

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Subject: Need Advice; Is this a RWAP?
Date Posted: 8/12/2008 10:43 AM ET
Member Since: 7/1/2008
Posts: 2,835
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I ordered 6 paperbacks from a member. No deal. 6 credits.

I just received the package. All 6 in one parcel, 2 uneven stacks. Wrapped in an  inside out Christmas bag, one layer, no plastic, using masking tape!. the package was ripped a lot, and had been resealed by the PO with clear packing tape.

Then the books.I have an RC that states I understand that older paperbacks can be more worn, but someof these are a bit over the edge. Maybe from use? Maybe from the packing. What should I do?



Last Edited on: 8/12/08 10:44 AM ET - Total times edited: 1
Date Posted: 8/12/2008 10:52 AM ET
Member Since: 3/30/2006
Posts: 144
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JK,

I would definately consider PMing the member and letting them know-- gently-- that a lof of members get fussy about packaging-- and that your books did come out a little tattered. Tell them the best way you think they should wrap them-- keep in mind that they may not be able to afford packaging materials at the post office! If it seems to be a serious issue-- and the books are so destroyed that you can't read them-- or use them for the purpose you intended, you should mark the books received but with a problem. Hope this helps!

Haley Joy

Date Posted: 8/12/2008 10:54 AM ET
Member Since: 5/10/2007
Posts: 5,526
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how worn are they and how old are they?

it is possible that they are on their last read (postable read) with your but it is hard to say for sure from your description.

they should have packed them better than they did and you could include that with your note once you mark the books received.  you could also put something in to PBS at the bottom if you think the sender could have done a better job.  if you send a note to the sender, be nice about it because maybe they are clueless

Date Posted: 8/12/2008 11:24 AM ET
Member Since: 7/1/2008
Posts: 2,835
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Thanks. I didn't want to zap them. Myself, I take really good care and only wrap the dvds in the mailing labels. Just a couple of weeks ago a cardboard box I sent was left on top of the mailbox. The recipient PMed me that the box dissolved and if I hadn't wrapped in plastic that the book would have been ruined. I always try to make sure the books won't shift. In fact when I was mailing a large order (in a box), and the books wouldn't line up right, I just put another book in to make the others travel more safely.

I think I will just PM the person. You think that with getting an order for 6 credits, they would be moore careful.

Date Posted: 8/12/2008 11:27 AM ET
Member Since: 8/16/2007
Posts: 15,188
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If you feel the packaging lead to damage, then mark it RWP- damaged by USPS. If books are damaged, or come close, due to packaging, I usually put that in my note to the sender during the receiving process , some thing like "Thanks for the books I can't wait to read them. Thank goodness the PO re-taped the package so none of the books could fall out because it became quite torn during transit. For such a large shipment of books, you may want to use a box or some other really strong multi-layered wrapping because the USPS can be really hard on Media Mail and a single light-weight layer will usually not stand up on a heavy package."

Only you and the sender can tell if the books are beyond the excessively worn stage. If there is no clear violation of a rule, then I would prabably let it go and take the books out of circulation.

Date Posted: 8/12/2008 11:44 AM ET
Member Since: 7/1/2008
Posts: 2,835
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Thanks, Melanie. I just control-c-ed what you wrote!

OTOH,  at least 3 were clearly unpostable by the rules. Child's magic marker art on inside and outside back covers, tears, damaged front covers. But, hey, no underlining or highlighting. These will actually suit my purpose. And it may be my fault because of my RCs, which I am going to go take off!

Date Posted: 8/12/2008 3:39 PM ET
Member Since: 7/7/2007
Posts: 4,815
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<<at least 3 were clearly unpostable by the rules. Child's magic marker art on inside and outside back covers, tears, damaged front covers.>>

JK, if there are books that do not meet PBS Book Condition Guidelines, you need to mark those as RWP.  Asking for your credit back is optional, marking them RWP is not -- the system depends upon members marking unpostable books as such, so that members making honest mistakes have a chance to review the guidelines and their books, and so that members trying to take advantage of the system get weeded out. :-)

Cheers,

Catt

Date Posted: 8/13/2008 8:05 AM ET
Member Since: 7/1/2008
Posts: 2,835
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Normally I would have, except for the stupid thing I had posted in my RCs. I was corrected by someone, but these books were ordered before I removed it. So, in a sense I asked for it. Next time...