Does Anal Retentive Have a Hyphen Author:Todd Hunt True stories of hilarious communication screw-ups in business, and how to fix them. Banish such bleeps and blunders as: -- Wasting 240 hours each year on voice mail — -- Abusing Miss Reiser's eight problem words — -- Spreading the "S" disease — -- Forgetting where your listener is coming from Based on Todd Hunt's most requested keynote, "Communic... more »ation Bleeps and Blunders in Business." Funny stuff!« less