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Topic: Do you answer ALL the questions when you receive a book?

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Subject: Do you answer ALL the questions when you receive a book?
Date Posted: 9/7/2008 4:31 PM ET
Member Since: 12/19/2007
Posts: 2,408
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You know. When you receive a book you have to mark it received and then the system asks if you want it on your TBR list and then if you want to send a message to the sender. After that there are four or five questions regarding packaging, postage, mail dates etc. Do you ALWAYS answer ALL of those questions?
Date Posted: 9/7/2008 4:32 PM ET
Member Since: 5/14/2007
Posts: 881
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Nope. I used to but now I don't unless it's a late book or something.

Date Posted: 9/7/2008 4:44 PM ET
Member Since: 6/15/2008
Posts: 340
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I did at first but not so much anymore.

Date Posted: 9/7/2008 4:47 PM ET
Member Since: 6/8/2007
Posts: 803
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Ditto for me--all the time at the beginning, now just if there is something out of the ordinary I want them to know.

Date Posted: 9/7/2008 5:39 PM ET
Member Since: 7/26/2005
Posts: 135
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nope unless I mark it RWAP, then I answer everything and live a comment for PBS

T. -
Date Posted: 9/7/2008 5:56 PM ET
Member Since: 1/21/2007
Posts: 9,989
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Yes, almost always.  I offer a Thank you and short comment, answer all the questions--except sometimes I can't read the date stamp--and if there is something I want recored about the book I'll leave a comment, but that last box is rarely used.  I figure it is the least I can do.

Date Posted: 9/7/2008 6:20 PM ET
Member Since: 11/24/2005
Posts: 5,638
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Last Edited on: 2/21/10 4:58 PM ET - Total times edited: 1
Date Posted: 9/7/2008 6:31 PM ET
Member Since: 2/13/2007
Posts: 2,272
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Always!

Date Posted: 9/7/2008 6:35 PM ET
Member Since: 6/30/2006
Posts: 2,303
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I frequently don't have the book/package at the computer when I mark it received, so I don't usually know the postage or postmark (and sometimes can't remember how it was wrapped).

Date Posted: 9/7/2008 6:36 PM ET
Member Since: 7/24/2008
Posts: 54
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Sure, it takes less than a minute and gives the site valuable statistics. :)
Date Posted: 9/7/2008 6:44 PM ET
Member Since: 4/7/2007
Posts: 663
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Yes, always. I sometimes leave the postage amount and/or date blank if I can't read the information.

I always write a comment about the condition of the book and how well it was wrapped. "Very nice book, well wrapped" or "Nice book, poorly wrapped" is typical. I also note if I received more than one book in a deal, because that can skew the postage amount.

I think it's important to report all swaps, good, bad, and indifferent, in case it's ever necessary to review a person's account.



Last Edited on: 9/7/08 6:47 PM ET - Total times edited: 1
Date Posted: 9/7/2008 6:45 PM ET
Member Since: 8/13/2008
Posts: 13,147
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Almost always, unless I can not read the date stamp.

Date Posted: 9/7/2008 6:47 PM ET
Member Since: 5/14/2007
Posts: 881
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I write a note to sender 99% of the time. That 1%? When I can't think of anything nice to say but what does come to mind isn't exactly against PBS rules- like when the book is just barely postable.

Date Posted: 9/7/2008 7:17 PM ET
Member Since: 7/18/2008
Posts: 1,051
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I always do. You never know when things can go wrong or if you'll need nfo for something.

Date Posted: 9/7/2008 7:29 PM ET
Member Since: 11/18/2005
Posts: 5,430
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I do most of the time, unless I am logging on real quick just to mark the book received.

Date Posted: 9/7/2008 7:47 PM ET
Member Since: 8/12/2005
Posts: 401
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I try to answer as much as I can..like others, sometimes I can't read the postmark. 

Date Posted: 9/7/2008 7:57 PM ET
Member Since: 12/16/2007
Posts: 67
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Always, unless i can't read the postage or date. I fill in everything I can.

Date Posted: 9/7/2008 8:06 PM ET
Member Since: 8/19/2007
Posts: 4,300
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Always, unless I can't read some part of the postmark or postage.  I always send a thank you to the sender.  I really appreciate that they put the book on PBS and shared it with me.  Pat

Date Posted: 9/7/2008 9:23 PM ET
Member Since: 4/26/2008
Posts: 1,669
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I think I've missed one or two in all the books I've received.   Sometimes, I can't read the date or maybe the postage..  I feel like PBS does so much for us, if this information helps them then I'm going to help them. It takes only  a few seconds.   Also, I always write a note to the sender. I think it's nice that they know their book arrived. I like knowing a book has gotton to you, and I also like knowing if it arrived in good shape.IOf you tell me you are pleased with the book's condition I am thrilled you noticed and appreciate that I try to send books in good condition.

Date Posted: 9/7/2008 10:07 PM ET
Member Since: 7/14/2007
Posts: 8,942
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I answer everything I can, every time.  I know PBS tracks all kinds of data, and if I only reported the negatives, that would skew the numbers.

Date Posted: 9/7/2008 10:25 PM ET
Member Since: 10/27/2005
Posts: 503
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90% of the time I answer them all. Sometimes there is no date stamp and once in a while I just feel bad and want to mark them received and get off-line.

Date Posted: 9/7/2008 10:58 PM ET
Member Since: 12/9/2007
Posts: 9,601
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I always answer most of it.  I haven't gotten that many bad books.  But I always put whether the books were wrapped in a way that would keep in dry in a tropical storm like yesterday's ( and I got a book yesterday that would have been soaking wet had it not been in a plastic bag!) and I live on rural route so mail comes haphazardly and mailboxes don't always get closed up.  I say if it was in plastic and if it wasn't.  I say if it came in torn up along with the wrapper or not.  I want to mention the good along with the bad.  I don't put the postmark on PBS postage wrappers because those really aren't postmarks.  Many times I can't read the postmark.  Many times I can't tell how much in stamps they bought.  I always let the sender know now it was received and I thank them for a great job of protective packaging or I give them a "heads up" that they need to think about using plastic.  Who wants to do that effort and expense only to have the book arrive in bad condition because of packaging and be asked for the credit back?  JMO ;D

Ruth

Date Posted: 9/8/2008 9:52 AM ET
Member Since: 3/25/2008
Posts: 2,527
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I always do. There have been a couple of times when I didn't have the time & wanted the member to get their credit quicker instead of waiting for me to have time, so I bypassed them, but that was only like twice. Other then that I always do.

Kim (Mistry) -
Date Posted: 9/8/2008 10:46 AM ET
Member Since: 6/23/2006
Posts: 4,091
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I always do. I usually send a thank you note, with a thanks to great wrapping, or that I've been looking forward to reading a particular author or book.  I can't always mark in the postage if I can't read it, but I try to fill all the info in for the site.

Date Posted: 9/8/2008 11:31 AM ET
Member Since: 5/29/2007
Posts: 13,347
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nope.  used to, but not anymore.  I only mark what's necessary to move thru the process and give the sender a credit.  If the sender and I have had some prior communication, like a BB deal, then I will say thanks to the sender, but nothing to the site. 

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