  2011 - It Services Costs Metrics Benchmarking and Marketing (Paperback) → Hardcover ISBN-13: 9780132621953 ISBN-10: 0132621959 Genre: Computers & Technology ?  2000 - It Services Costs Metrics Benchmarking and Marketing (Hardcover) → Paperback ISBN-13: 9780130191953 ISBN-10: 0130191957 Genres: Business & Money, Computers & Technology 1 |
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