Discussion Forums - eBook readers eBook readers

Topic: Anybody else have trouble with a Libre ereader?

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Anybody else have trouble with a Libre ereader?
Date Posted: 4/30/2011 8:15 AM ET
Member Since: 1/20/2007
Posts: 795
Back To Top

DH found his this morning with a big black and blue splotch in the screen covering up half the text.  He's only had it since Christmas last year.

Anyone else have this happen and what was your experience getting the warranty honored?

Date Posted: 5/8/2011 1:40 PM ET
Member Since: 2/12/2006
Posts: 4,530
Back To Top

My dh and I both have Libres -  he reads his constantly.  No problems yet, but his does 'freeze' once in awhile.  Did you/he try to reset?  Leave it on, use a paperclip or toothpick to push in the reset and hold for 3 seconds, release and the unit should shut down then hold the power button in until the Aluretek logo shows on the screen.  If that doesn't work, call the tech support (toll-free).