There's some helpful info here:
If you think you are not getting your PBS emails...
Sometimes an email provider will block (= not deliver) some or all of our emails. This is a misguided attempt to block spam.
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Please note that not ALL PBS emails will be affected - usually the provider will start by blocking one or two "types" of system emails (request notification emails and Wish LIst offer notification emails are the most common).
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So, you may be getting some but not all of your PBS emails.
A reliable email connection with PBS is crucial to managing your account.
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Email mishandling is most common with yahoo and hotmail, but it can happen with any email provider.
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This problem is sometimes caused by members who mark PBS emails as "spam" as a way to delete them from their email inboxes
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When one (for example) Yahoo user does this, it can affect ALL Yahoo users' reception of PBS emails
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Members should ALWAYS delete emails when they have read them, and NOT mark PBS emails as spam as a way to make the viewed email leave the inbox.
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After holding PBS emails for a while, sometimes the email provider's email server will dump a bunch of outdated PBS emails into user inboxes; usually they just won't be delivered at all.
This is what we recommend if you suspect you are not receiving all of your PBS emails:
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Then Check your Club Communications file to see what emails PBS has sent to you:
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Click My Account in the toolbar at the top of the site
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Click the "Club Communications" link in the yellow bar at the top of the My Account page.
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Here you will see all messages sent from between PBS to your User Email address during the last 45 days.
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If you find items in your Club Communications file that you never received in your email inbox (or that were delivered to you later than they were sent by PBS):
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you may need to adjust your spam filters
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you should check to be sure that "librarian@paperbackswap.com" and "noreply@paperbackswap.com" and "market@paperbackswap.com" are on your list of "safe" or "accepted" senders for your email account.
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Look at your list of "blocked" senders if your email account has one; if any of the system email addresses above appear there, remove them from the "blocked" list.
If this does not work:
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You should contact your email provider to find out why your PaperBackSwap emails aren't getting through.
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You should consider choosing another email address to receive your PBS emails while the matter is getting sorted out. Gmail is a good option - gmail has a good track record of handling PBS emails.
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You should consider putting your Wishes on auto-request, so that you don't miss Wish List offers of books that you want. You can read about how to do this in the Help doc What is the auto-request feature on the Wish List?.
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