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Topic: Has anyone else had this happen?

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Subject: Has anyone else had this happen?
Date Posted: 1/28/2009 5:23 PM ET
Member Since: 9/12/2006
Posts: 138
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I mailed a book to a requestor on Jan 10th. It was mailed from TN and going to PA.  Today I get a letter from a PA post office stating that my wrapper was found with no parcel with it and they are sending me back the label because my address is the return address.   The letter also said I could file a request for a parcel search with the mail recovery center in GA.  I will do this, but in the meantime, I am mad that the book wasn't received by the requestor because it is a textbook that she needed for a class. I will say the fault of this happening wasn't because of a poor wrapping job on my part. I wrapped it in brown postal paper with an extra amount of shipping tape since it was a larger book. The shipping label and the postage came back to me in perfect condition.

I have been with PBS for several years and have never had a problem. These past few weeks, I have had several problems with transactions coming and going. I know it isn't the fault of PBS, but I do wish we could bypass the postoffice somehow.

Anyone else ever have this happen to them?

Marie

(booksandmusic)

 

 

 

 

Date Posted: 1/28/2009 7:17 PM ET
Member Since: 12/10/2005
Posts: 3,205
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Not for a book but I had this happen to a package of 2 DVDs I sent out from SwapaDVD.  Very frustrating, yes.  In my case, I didn't bother with the search because she had already gotten them from other members and I had used DC.  But in your case, since it's a textbook, yes, absolutely have them search.  That bites.

It doesn't really happen that often and is usually caused by machinery.  I got my packaging back and I could definitly tell it was machine damaged.

Date Posted: 1/29/2009 10:15 AM ET
Member Since: 8/24/2007
Posts: 117
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Yes, I just did recently too. I had shipped a hardcover book in a BOX the beginning of December. Just this week I had the mailing label and the package insert with my address shipped back to me from the mail recovery center (in Washington) stating that  they had the label and the insert, but no box or contents . . . figure that one out! They had the 8.5x11 piece of paper inside which was still folded like I folded it with no wrinkles whatsoever (copy of the shipping label), and a perfectly cut out from the top of the box mailing label - but no box or contents?!?!?

Anyhow, I just filled out the form and mailed it back to them with a complete description of the book to see if they have it anywhere. Probably not, but I definitely won't get the book back if I don't fill out the form.

Date Posted: 2/2/2009 6:13 PM ET
Member Since: 9/20/2007
Posts: 71
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Funny, I come across this post today.  A package with 2 books in it I mailed on 12-24-08 with DC (not from PBS though).  I always check on the tracking just to see what it says, last week it came up that it was in a Recovery Center.  So I call USPS to find out what's going on and if there was a problem why wasn't it returned to me, the lady says she can't tell me anything, that I need to call my local Consumer Affairs office!!  I was amazed that she couldn't give me any type of information.  So I filed through USPS.com and the postmaster general site and still don't hear anything.  Today, I receive a letter saying that the contents in the parcel are missing and I can fill out a search form.  Yet, the label that I used and they returned to me was completely intact!  I mean it was cut nicely around and everything, the ink wasn't smeared either cuz when I tape the label to a package I tape across my name, who it's going to and the DC numbers (not the code).  I will be returning the form so they can do their search but I doubt that anything will be found now.

Weird how things we've never seen before are starting to pop up at just the time they are having issues???

:)
Kelli

Date Posted: 2/5/2009 11:56 AM ET
Member Since: 12/28/2006
Posts: 14,171
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I have a probelm package from PA from about the same time frame.  DC tracking shows my book stopped in PA on 1/16/09 and still hasn't continued it's journey.  The requestor hasn't received it yet, and my local PO is supposed to be checking the tracking number. 

Do we assume PA is training new mail handlers, or just roughing up alot of mail?

Date Posted: 2/5/2009 1:59 PM ET
Member Since: 10/23/2005
Posts: 7,719
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Or they have all been reading our books somewhere on the back road in PA since their little trucks wont  run in all this cold weather!

Date Posted: 2/9/2009 7:27 PM ET
Member Since: 10/12/2008
Posts: 349
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May be we have to many postal 'little people' who like to read. But here is something to cheer you all up: You thing loosing a book is bad, try UPS loosing an armchair and foot rest packed in a box as wide as a door-frame and 4 1/2 feet high vanished somewhere in California.... POOOF! It has been 18 months and no sign of it. I doubt I will ever see it delivered ;0(
Date Posted: 2/10/2009 2:03 AM ET
Member Since: 12/28/2006
Posts: 14,171
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My book that disappeared in PA was returned to me a few days ago.  Part of the original postage was still visable, and my shipping label was removed entirely (no clues there).  A new PBS label had been attached, addressed to me from Cinton, Arkansas.  The book had originally been sent to Wooten, Ohio and I have the post office receipt that shows the zip for Ohio.  I've no idea how the book went from PA to AR without being scanned again, much less how it was returned to me.  The senders name doesn't come up in member directory, so maybe it's a private profile.  Don't know if I can search by transaction number.

I repackaged it, applied a new DC, and sent it back to the original requestor...better luck this time?

Date Posted: 2/10/2009 4:25 AM ET
Member Since: 1/12/2009
Posts: 74
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Well, that's weird!  How did a new PBS label get on it?

Date Posted: 2/11/2009 8:24 PM ET
Member Since: 8/19/2007
Posts: 4,243
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Yes, with some books for my grandchildren.  The envelope came back.  No books.  Sent the form for a search - had ISBNs, etc., The books were never found.  Pat