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Topic: Anyone else having this problem since todays maintenance was done?

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KelseyFamily06 avatar
Friend of PBS-Silver medal
Subject: Anyone else having this problem since todays maintenance was done?
Date Posted: 7/19/2008 9:51 PM ET
Member Since: 7/29/2006
Posts: 918
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I went to login after the oh so loooooooooooong period that PBS was down for maintenance today, and now I can't see my account main page.  Where it shows all books coming and going as well as credits and dollars saved.  I have logged out and back in.  And still the same.

Oh, they also edited my sig line, maybe that could have something to do with it. 

If it isn't fixed soon I will have to click the 'contact us' link.

ducky28 avatar
Date Posted: 7/19/2008 10:42 PM ET
Member Since: 10/29/2005
Posts: 7,466
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I am seeing it all on my page.

deb3009 avatar
Standard Member medalMember of the Month medalBook Cover Image Group medalBook Data Correction Group medalFriend of PBS-Silver medalPBS Cruise Attendee medal
Date Posted: 7/19/2008 10:45 PM ET
Member Since: 4/21/2008
Posts: 14,023
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Maintenance has been a problem all day long on all their sites. It's been a nightmare-no sooner do I manage to get back on and it shuts down again. Hopefully by now all in resolved. Have never run into this before and hope to never run into it again.

Princess65 avatar
Date Posted: 7/19/2008 11:43 PM ET
Member Since: 7/31/2007
Posts: 2,697
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other than the maintenance downtimes I've had no problems with the site...

vladadog avatar
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Date Posted: 7/20/2008 1:27 AM ET
Member Since: 9/25/2007
Posts: 175
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my "my account" page isn't working on PBS or SwapaDVD on my laptop running firefox. It *is* working on my work PC (windoze running internets exploder). I rebooted the laptop and dumped cache but that didn't solve the problem.

Generic Profile avatar
Date Posted: 7/20/2008 11:40 AM ET
Member Since: 7/1/2008
Posts: 2,835
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Losing PMs. Not marking books arrived. Unstable account page.

MsJell avatar
Date Posted: 7/20/2008 12:51 PM ET
Member Since: 1/16/2007
Posts: 75
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I had problems all day yesterday - drove me nuts!!  Hope it will be OK today!

mrblue avatar
Date Posted: 7/20/2008 1:25 PM ET
Member Since: 12/3/2007
Posts: 39
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The PBS team is fixing some problems ie the Chat and while fixing some, theyre gonna add some updates, once all this is done comes the testing and then remove any problems from it.  All should be done by Tuesday.

melanied avatar
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Date Posted: 7/20/2008 3:33 PM ET
Member Since: 8/16/2007
Posts: 15,234
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No problems here other than the access to the site while they were doing maintenance. 

Maintenance is GOOD. We need to expect that occasionally site access will be down for maintenance.

KelseyFamily06 avatar
Friend of PBS-Silver medal
Date Posted: 7/20/2008 6:50 PM ET
Member Since: 7/29/2006
Posts: 918
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Well I contacted them and they said to dump all my cached files.  I did so, and I also rebooted just to make sure.  Still nothing.  I received an email that I have a pending request, but I can't get to it to do anything since I can't access my personal account home page.

Generic Profile avatar
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Date Posted: 7/20/2008 7:28 PM ET
Member Since: 10/6/2005
Posts: 11,084
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I can get into the forums and nowhere else on the site. Can't get to the sister sites either. It's obviously working for some people though since I just got an email about a wish list book. It's very frustrating b/c I have something like 15 unread PMs I can't get to.



Last Edited on: 7/20/08 8:29 PM ET - Total times edited: 1