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Topic: Anyone having problems using the PBS Mobile site?

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Subject: Anyone having problems using the PBS Mobile site?
Date Posted: 11/3/2016 9:38 AM ET
Member Since: 2/13/2007
Posts: 2,270
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Ever since last night I have not been able to use the PBS mobile site, using my iPad. I keep getting the message "too many misdirects". To be fair, I also last night updated the operating system on my iPad, and that is when my problems began. Just trying to determine where the problem is...PBS or Apple.

Not having problems at any other site except PBS.



Last Edited on: 11/3/16 9:39 AM ET - Total times edited: 1
Date Posted: 11/3/2016 10:13 AM ET
Member Since: 5/4/2009
Posts: 403
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I had the same problem using Safari on my phone. I switched to Firefox and I got in just fine. I also ran the iOS update this morning.

Date Posted: 11/3/2016 10:27 AM ET
Member Since: 2/13/2007
Posts: 2,270
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Just finished chatting with Apple. Yes, we tested it with FIrefox and it worked fine so emptied the cache on Safari and I am back in business using Safari. Here are the directions from Apple if anyone else encounters this:

We will begin by going to Settings > Safari > Clear History and Website Data one more time and also tap Settings > Safari > Advanced > Website Data > Remove All Website Data to ensure it is all clear as well.

Date Posted: 11/10/2016 2:35 PM ET
Member Since: 4/20/2009
Posts: 765
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Thank you so much for this information!  This happened to me, too.  Got on to ask if anybody knew what was going on, and found this.  I followed the instructions you provided, Sally, and it worked, I am back in!

Date Posted: 11/12/2016 5:11 PM ET
Member Since: 6/20/2007
Posts: 4,979
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I was having the same problem and this fixed it for me as well. Thank you so very much!!

Date Posted: 12/12/2016 4:25 PM ET
Member Since: 6/23/2005
Posts: 8,062
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The only issue I have is that I can't get to my emails because the menu drops that option. Otherwise works for me