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Assessing Business Excellence
Assessing Business Excellence
Author: Les Porter, Steve Tanner
For all practitioners who seek to use total quality management to improve their organizations effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes Assessing Business Excellence where the most recognized quality award criteria are used to explore the con...  more »
ISBN-13: 9780750639859
ISBN-10: 0750639857
Publication Date: 4/1/1998
Pages: 288
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Publisher: Butterworth-Heinemann
Book Type: Paperback
Members Wishing: 0
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