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Topic: Cannot do an author search

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Subject: Cannot do an author search
Date Posted: 4/11/2017 5:53 PM ET
Member Since: 9/12/2010
Posts: 4
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I have tried to search by author and am taken to a weird page with two colums across the top with a bunch of numbers pages maybI then set up a new genre again and click search.  It takes me to a search with everything but what I want. Is this the norm?  The author today is Cathy Glass and I get everything with the word glass.  what happened to the genre I used to search before?  Please help.  Frustrated!!

Date Posted: 4/11/2017 7:28 PM ET
Member Since: 8/19/2007
Posts: 4,553
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It does look funny, but when it comes up with the numbers across the top just hit "1" and it will come up with the books by that author. I did Cathy Glass and it brought up her books and I also did J. D. Robb and they came up fine, but you have to his one of the numbers in the box, otherwise you have a blank page. Good luck. Pat

Date Posted: 4/12/2017 1:30 AM ET
Member Since: 1/17/2009
Posts: 10,545
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I have noticed this with Chrome specifically. What seems to be happening is that the Chrome browser is adding a space at the end of whatever you type as your Search term (not that that shoudl break the Search). You can just hit the Update Results key on the left and your search will then work.

Date Posted: 4/20/2017 9:10 PM ET
Member Since: 6/23/2005
Posts: 8,482
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This has been an issue for me too. Thsnks for explaining the issue Sara.

Anychance PBS is fixing it? I worry about the people who don't know what to do, give up & leave the site.

Last Edited on: 4/20/17 9:11 PM ET - Total times edited: 1