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Topic: Auto WL Book still on my shelf?

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dutrall avatar
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Subject: Auto WL Book still on my shelf?
Date Posted: 10/12/2007 9:33 PM ET
Member Since: 8/10/2007
Posts: 6,604
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I posted a book and when I look at my Books I've Read list, it states that it is on someone's WL, with the auto request turned on.  Yet I haven't received a request and it remains on my shelf.  Any ideas why this would happen?

Thanks,

Laurie

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Date Posted: 10/12/2007 9:42 PM ET
Member Since: 9/18/2005
Posts: 7,108
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Laurie, this is from the Help Center:

The auto-request feature on the Wish List will request a Wish List book automatically for you if you have a credit in your account, skipping the email offer/confirmation step.  Auto-request will work even if an account is on hold.  If you do not have credits in your account when an auto-requested book becomes available, the Auto-Request will convert to a regular Wish List offer.  If your account is on Vacation Hold in this situation, you will be "bypassed" for the book, and will remain in your place in the Wish List.

 

So, I'm guessing that perhaps this person doesn't have credits and so it is in a waiting pattern to wait for them to come and responnd. 

 

HTH!

Isadora avatar
Date Posted: 10/12/2007 9:44 PM ET
Member Since: 9/19/2006
Posts: 3,846
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Laurie,

I had this happen to me recently and was told the person had probably ran out of credits. If this is the case, they will have a certain period of time in which they can either purchase credits or refuse the book. Mine was snapped up when the person evidently purchased credits to cover it. Hope this helps. I'm not real good at explaining things.

Pam

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Date Posted: 10/12/2007 10:20 PM ET
Member Since: 2/28/2007
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All books, including autorequest books, are in limbo for one hour after they are requested to account for "buyer's remorse."  I know, seems silly with autorequest, right?  But, that's the way the system is set up.  So, maybe that's what is happening for you (if you only posted the book within the last hour). 

Cathy avatar
Cathy A. (Cathy) - ,
Date Posted: 10/13/2007 11:20 AM ET
Member Since: 12/27/2005
Posts: 4,240
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Laurie - how long has it been on your bookshelf? If it's not on your Wish List Holds tab under my account and it's been on your shelf more than three or four days, you probably have a "stuck" book. Send in a feedback using the contact us link at the bottom of the page.

dutrall avatar
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Date Posted: 10/13/2007 7:52 PM ET
Member Since: 8/10/2007
Posts: 6,604
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Thanks everyone.  It must have been one of the two theories (no credits or the one hour hold) because when I came on tonight, it was requested.  And Pam, you explained yourself perfectly.

Thanks again,

Laurie