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Topic: Average time for Quick Credit?

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Subject: Average time for Quick Credit?
Date Posted: 1/13/2008 12:45 PM ET
Member Since: 3/13/2006
Posts: 1,039
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Don't know if anyone knows the answer, but...

How much time, on average, does it take to get your Quick Credit?  My book was mailed, and scanned, 4 days ago. I stilll don't have the credit.   Is that normal?

Thanks to anyone who knows.

Date Posted: 1/13/2008 12:51 PM ET
Member Since: 7/14/2007
Posts: 8,942
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It should go on within an hour or so of marking the book mailed.

Date Posted: 1/13/2008 1:16 PM ET
Member Since: 8/16/2007
Posts: 15,201
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Are you talking DC credit or paid postage credit? Paid postage is as soon as you mail it. DC has always been there for me the day after it was scanned.

Cathy A. (Cathy) - ,
Date Posted: 1/13/2008 1:16 PM ET
Member Since: 12/27/2005
Posts: 4,145
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Quick Credit (when you purchase DC only, with no printable postage) comes through when the USPS sends the first scan record to PBS after you marked the book mailed. Click the details button and take a look at the timestamps. Make sure there's an actual scan record there, other than the one that says "Electronic Shipping Info Received". That one doesn't count, it just means that you printed a barcode.

  • If the timestamp on the scan record is before the timestamp on the Mailed record, then the USPS reported the scan before you got around to clicking "Book Has Been Mailed". You'll get the credit on the next scan or when the book is marked received, whichever comes first.
  • If there's no scan record, but you know you saw the Post Office scan it, then go to www.usps.com and verify that there's a scan record there. If there is, but it doesn't show up on PBS, you should send feedback using the Contact Us link at the bottom of the page. There might be a problem between PBS and USPS getting this info transferred.
  • If neither USPS nor PBS has a scan record, then you just have to keep waiting. You'll get the credit when your book is finally scanned, or when it's marked received.
  • If all the timestamps and scans look like they're in the right sequence and you should have gotten a credit, then double check your Credit Registry to make sure you didn't get one, then send feedback.
Date Posted: 1/14/2008 2:05 AM ET
Member Since: 5/18/2007
Posts: 13,205
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My quick credits go through the same day. Not within the hour, that's for sure. And they scan the books right in front of me. But I always have the credit by that evening.

Date Posted: 1/14/2008 10:51 AM ET
Member Since: 7/14/2007
Posts: 8,942
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Mine are all printable postage, so it goes through as soon as I mark it mailed.

Date Posted: 1/14/2008 12:28 PM ET
Member Since: 3/13/2006
Posts: 1,039
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Thanks for the help.  I guess the P.O. never did scan it, after all.  Blah.

Next time (when I'm not completely broke) I'll use printable postage.

Sianeka - ,
Date Posted: 1/14/2008 3:21 PM ET
Member Since: 2/8/2007
Posts: 6,630
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I get printable postage credits right away after I mark it mailed.  Before Printable Postage option, I used to use just the DC option, and my PO obviously doesn't believe in scanning, because I'd rarely get credit until the book was marked received.    Quick credit was rarely quick in my case, but I liked the security of knowing my book had DC on it in case I did need to try to track it.  But I never used DC only just to hurry and get the credit, because it never worked that way for me.

I love how fast you get the credit with Printable Postage, and I don't have to take it to PO to send it out.