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Topic: B&N eMail-You Are Eligible For eBook Credits

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jemedwards avatar
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Subject: B&N eMail-You Are Eligible For eBook Credits
Date Posted: 10/25/2012 1:16 PM ET
Member Since: 9/19/2006
Posts: 3,884
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Anybody else get the email below?  How much do you think they're talking about....$1?

Dear XXXXXXXXXXX,

We are emailing you again to share some good news. We're pleased to tell you that you are eligible for gift certificate credits thanks to recent legal settlements between States Attorneys General and three eBook publishers. Barnes & Noble was not a party to the settlements but as a NOOK® customer, you can take advantage of the benefits agreed to by the settling publishers.

Although we are required to notify you now of the settlements, there is nothing you need to do to receive the credits as you will receive them automatically in the form of an electronic gift certificate sent via email. Once the settlements' claim period ends, the Attorneys General will calculate the amount of your credits. If the Court gives final approval to the settlements, we expect to be able to send you your gift certificate in the first half of 2013.

Once you receive your gift certificate, you can register it on our website, www.bn.com, for up to one year. Once registered, no further action will be required on your part, and the certificate will have no expiration date and you can use it any time to shop the wide selection of great titles on bn.com.

You may prefer to receive a check instead of a gift certificate, or you may decide not to participate in this settlement at all. If you want to consider either of these options, we recommend that you review the steps you can take, as well as your rights, which are explained in the attached legal notice.

As always, we appreciate your business and thank you for being a valued NOOK and Barnes & Noble customer.

Sincerely,
Barnes & Noble


 

DuskyRose avatar
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Date Posted: 10/25/2012 2:40 PM ET
Member Since: 8/18/2005
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It depends on the book, and how much you paid. IIRC, from $1.35 for best sellers to .35 cents for regular editions.

It isn't a refund from B&N, but from the three publishers that settled with the Department of Justice for price fixing. The book sellers are just the record keepers as to who bought what during the specified time period. So if you've bought anything from the three publishers from any ebook seller they'll send you a seperate notice. Some will automatically refund you the credit, and some won't. IIRC, at Sony you have to fill out one form or something to request the refund.

So expect to get more notices if you buy from more than one source.

[Ed. More discussion Here.]

 



Last Edited on: 10/25/12 2:41 PM ET - Total times edited: 1
jemedwards avatar
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Date Posted: 10/25/2012 2:56 PM ET
Member Since: 9/19/2006
Posts: 3,884
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Oh-h-h, thanks!  I was confused because I knew that B&N wasn't part of this class-action stuff so I didn't understand why they would be giving me a refund.  Now that you've explained it, I understand that the bookstores are acting as the distributors of the money.

Thanks!

DuskyRose avatar
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Date Posted: 10/25/2012 3:06 PM ET
Member Since: 8/18/2005
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Here's the URL for the claim page with more info. Here.

(I got one from Sony, and one from Apple with the same URL. So I'm going to trust it.)

For Sony I gave my ID off the email notice and it said it already had my name so just needed my address.

Of course, any number of scammers may decide to send out notices to everyone to phish for info, so be careful. I'm disapointed that Sony is making it hard by making me fill out a form, when the other retailers are making it easy.

 

mamadoodle avatar
Date Posted: 10/25/2012 5:32 PM ET
Member Since: 2/24/2006
Posts: 5,498
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I got one too.  BN's just said they would inform me of how much once the settlement was finalized.