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Topic: Blocking a member

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Subject: Blocking a member
Date Posted: 12/14/2010 1:54 PM ET
Member Since: 2/4/2006
Posts: 7
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Is there a way to block the books from a particular member?   I received an incorrect book from a member, asked for my credit to be returned and then received the most hateful messages.  I finally got my credit back but I never want to encounter this member again.    Can I block her books from showing up in my searches?



Date Posted: 12/14/2010 2:00 PM ET
Member Since: 12/28/2006
Posts: 14,177
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This question arises on a regular basis Shirley, and the answer is no.  At this time, the PBS system does not offer an option to block specific members.  Some members report they make their own list of members to avoid.  Fortunately, PBS membership is so large that you are unlikely to run across this member again.

So sorry you received hateful messages, did you report them to TPTB?

Date Posted: 12/14/2010 3:34 PM ET
Member Since: 2/4/2006
Posts: 7
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Thank you for the response.  I just reported it.     Hopefully I will not encounter this person again but I will probably keep her name so that I can avoid her.



Date Posted: 12/15/2010 4:53 PM ET
Member Since: 12/18/2005
Posts: 1,807
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You could keep her member ID handy. Then, whenever you order a book, click on the "order more from this member" button. If you see it's her, you could cancel. I don't think this works on auto-request WL books, though.

Date Posted: 12/15/2010 6:55 PM ET
Member Since: 3/27/2009
Posts: 1,516
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It would be nice if there was a way to block certain members.  I think a lot of people would take advantage of it after problem swaps.  I know I would! 

Cathy A. (Cathy) - ,
Date Posted: 12/16/2010 8:36 AM ET
Member Since: 12/27/2005
Posts: 4,150
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It would be a huge programming effort to implement request blocking. Adding a "block this member" button is the easy part. Then they'd have to change the logic for offering wish list books, requesting FIFO books, request rollovers, posting direct to a WL, ordering directly from a bookshelf, and probably one or two other places I haven't thought of. Then everything has to be tested, which takes at least as long as the programming, and more likely twice as long.

There are so many other things people are always asking for in this forum ... I just cannot imagine that there's a cost/benefit analysis that would make it worthwhile to build a gigantic blocking feature that would hardly ever have any effect.