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Topic: blocking members?

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Subject: blocking members?
Date Posted: 5/31/2013 3:50 PM ET
Member Since: 9/18/2008
Posts: 388
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Is there a way to block a specific member from PMing or ordering from your BS?

Being harrassed....

Thanks!

Date Posted: 5/31/2013 4:55 PM ET
Member Since: 8/18/2005
Posts: 7,977
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I don't think that there's any way to block them. You can complain to the site owner's though. They don't go for any one feeling harassed.

They can read all your PM's and see what the situation is. "Contact Us" is down at the bottom of the page.

Date Posted: 5/31/2013 5:19 PM ET
Member Since: 7/7/2007
Posts: 4,815
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What Cindy said -- if you are being harassed, you should report it to the PBS Team, via the Contact Us link, then the Feedback button.  There is no way to block members, and the likelyhood of having the same member order twice from you unintentionally is quite low.

Date Posted: 5/31/2013 7:44 PM ET
Member Since: 8/26/2006
Posts: 9,336
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If you have asked someone not to contact you again and they continue to send you PMs, then the site would consider that harassment.

Date Posted: 6/2/2013 10:39 PM ET
Member Since: 4/28/2009
Posts: 9,673
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When I was being stalked in the forums by a new member who knows me in "real life", I reported her to PBS and they blew me off, said they didn't see anything wrong with her attacks or vile language. So I just didn't respond to any of her replies and she quit PBS within 2 weeks.

Cathy A. (Cathy) - ,
Date Posted: 6/3/2013 9:51 AM ET
Member Since: 12/27/2005
Posts: 4,135
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We don't really have enough details from the OP, and whether something rises to the level of harrassment or stalking is often in the eye of the beholder. For example, if someone sends you a couple of PMs about a damaged book, that is not in itself harrassment and asking the team to step in is not likely to get you anywhere. You do have to participate in conversations about resolving problems. Only after at least a bit of back and forth messaging can you ask the other person not to contact you.

Likewise, if someone is responding to your public posts in a way you don't like, the team will tell you to use the Ignore option unless the responses contain profanity. As Jeanne's example shows, ignoring does work.