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Topic: Blocking

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Subject: Blocking
Date Posted: 2/17/2012 10:03 PM ET
Member Since: 2/23/2006
Posts: 190
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Can I block a member.   I just want to make sure they don't request another book from me...I have sent out 112 books with no issues and now I have someone wanting their credit back stating that the books middle pages are falling out............I just received this book from another member, read it and then posted it and the book was fine.   I just want to make sure this person does not request anything else from me....She wants her credit back and I will give it to her, but I don't want to deal with her again.

Thanks!

Date Posted: 2/17/2012 10:50 PM ET
Member Since: 7/19/2008
Posts: 15,441
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No.  There isn't a way to block them ordering from you.

Date Posted: 2/17/2012 10:51 PM ET
Member Since: 2/23/2006
Posts: 190
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Thank you Emily...

 

Date Posted: 2/17/2012 11:12 PM ET
Member Since: 12/28/2006
Posts: 14,177
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PBS has a huge membership Lisa, unless she orders directly from your bookshelf it is unlikely you will receive another request from the same member.

Date Posted: 2/18/2012 7:30 AM ET
Member Since: 10/19/2006
Posts: 136
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"unless she orders directly from your bookshelf it is unlikely you will receive another request from the same member."

 

Unlikely, but not impossible. I once had a bad experience with a PBS member and I kept note of her name and her profile name. Because we are both fans of the same genre I received a book request from her a month later and again after about six months. In both cases I canceled the request from my end so that she could order from another member because I just did not want to deal with her again.

 



Last Edited on: 2/18/12 7:32 AM ET - Total times edited: 1
Date Posted: 2/18/2012 10:03 AM ET
Member Since: 6/4/2007
Posts: 2,941
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Because I typically choose from specific sub-genres, I've run into the same Senders on a few occasions. It is a possibility, but not of the highest probability. Out of 470 books, I'd say no more than 4 were unknowingly requested of a previously encountered Sender, and I've never inadvertently found myself dealing a second time with a Sender from a previous problem transaction. That having been said, if one wants to avoid transactions with certain members, the best recourse is to take a page from Anne's book and keep a note on the matter handy. I've seen other members recommend a similar method as having proven effective.

Date Posted: 2/18/2012 1:19 PM ET
Member Since: 8/10/2005
Posts: 4,600
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As others have said, it's fairly unlikely to come across the same person, but if you like oddball books, the probability increases. After having been here for going on 7 years now, I do recognize names occasionally for books either coming or going. I've never had a problem with anyone such that I wouldn't want to deal with them again...if someone was that nasty (ie, cussing and swearing or being threatening) I would report that behavior to PBS and let them deal with it. Also keep in mind that with a bad transaction you may be dealing with someone who's new and doesn't know the rules or nuances of trading now, but a year from now they may be an excellent trader after gaining some knowledge and experience, so you'd only be hurting yourself by not wanting to deal with them.

Since PBS is based on FIFO primarily, keep in mind that declining requests from a given member results in losing your place in line. If a wishlisted book of yours gets posted by someone you don't want to deal with and you cancel the order, it is removed from your wishlist--when you add it again, you go to the back of the line. Or if that person requests a book from your shelf and you cancel, you are at the back of the FIFO queue when you repost it.

Cheryl