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Topic: Book damaged by Post Office

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Subject: Book damaged by Post Office
Date Posted: 8/27/2008 12:23 AM ET
Member Since: 7/22/2008
Posts: 118
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I received a eagerly awaited book today that looks like it was dragged behind a postal truck on a bad road. I do not think wrapping it better would have made the situation any better. I am planning to take it to the local post office tomorrow. I have not registered it as received yet. Does anyone have any suggestions. Thanks Jane
Date Posted: 8/27/2008 9:53 AM ET
Member Since: 1/21/2007
Posts: 2,024
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Mark it as "Damaged by USPS". There is nothing you can do about it.
Date Posted: 8/28/2008 8:31 PM ET
Member Since: 8/23/2007
Posts: 26,510
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It happens.  I got one with a big boot print on it and a huge chunk taken out of the book and the wrapper.  Only a cardboard box would have saved that book.  It was a swap book so I didn't mark it anything.  I would mark it damaged by post office.  I wouldn't ask for my credit back as it doesn't sound like the sender's fault.

Date Posted: 8/28/2008 10:59 PM ET
Member Since: 7/22/2008
Posts: 118
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Thanks. What I did was mark it as received with a problem, talked to my local post office and sent a PM to the sender. It was not the sender's fault so it would not have been fair to ask for my credit back especially as I will still be reading the book. Sending books Media Mail and taking my chances is still very worth it. I do wish the post office seemed to care.
Date Posted: 8/30/2008 12:14 PM ET
Member Since: 6/27/2008
Posts: 24,457
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It really isn't that the Post Office doesn't care.  We all hate to have to deliver any package that appears to be damaged, whether the problem occured in transit or not.  Since the PO handles so many thousands of packages every day - they cannot afford to insure each and every package against damage in handling.  That is why they give the shipper the option of purchasing insurance for their package.  The vast majority of packages the PO handles are delivered with absolutely no problems.  Unfortunately, the PO seems to get more than it's fair share of bad press - I hardly ever hear or see anything bad about the other delivery companies in the press.

Date Posted: 9/1/2008 12:14 PM ET
Member Since: 7/8/2007
Posts: 15
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The one reason and the only reason the post office recieves so much bad press is because of it assocation with the government and alot of people just want another reason to complain about the government or how the man is sticking it to them.