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Topic: Book marked received now returned.

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Subject: Book marked received now returned.
Date Posted: 7/10/2010 8:30 PM ET
Member Since: 2/25/2010
Posts: 388
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The strangest thing happened today.  I mailed a book on May 12th and it was marked as received.  Today, it came back to me unopened with a sticker on it that says "unclaimed."    I've never heard of this happening before.  Have you?

Date Posted: 7/10/2010 8:37 PM ET
Member Since: 12/31/2009
Posts: 3,995
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Here's another recent one:


It could be a similar situation.

Cathy A. (Cathy) - ,
Date Posted: 7/10/2010 9:13 PM ET
Member Since: 12/27/2005
Posts: 4,150
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Take a look at the request details in your Transaction Archive. What date and time was it marked received? If it was marked received just after 3:00 AM on the 25th day after you marked it mailed, then the system marked it received for you because the requestor's account is inactive.