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Topic: Book does not meet PBS guidelines...what do I do?

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Subject: Book does not meet PBS guidelines...what do I do?
Date Posted: 2/11/2008 6:19 PM ET
Member Since: 1/12/2008
Posts: 5,297
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I ordered and received a World Mythology book that was apparently used for a class at one time and has lots of writing and highlighting. I read through PBS guidelines and saw that it is required that I agree to this condition via PM but I was never informed of the writing. I PM'd the sender and told them I wanted my credit back and copy and pasted the guidelines. Is there anything else I should do? I wanted to click that it was received but with a problem but ti doesn't fit any of the reasons listed. (Not damaged in shipping, not wrong book, and it did meet my conditions)

Date Posted: 2/11/2008 6:21 PM ET
Member Since: 1/8/2007
Posts: 8,139
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You need to mark it Received With a Problem - Damaged by Sender. (Meaning, it was damaged before it was mailed, presumably by the sender.)

Date Posted: 2/11/2008 6:22 PM ET
Member Since: 1/12/2008
Posts: 5,297
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Ok, thanks! I wasn't sure.

Date Posted: 2/11/2008 7:09 PM ET
Member Since: 5/3/2006
Posts: 6,436
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That wording *is* ambiguous - it has given me pause at times too.