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The second time it was accepted but they did not mail in time and I got my credit back. A few hours later I got a WishList offer for that book. |
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Yes, if someone did not mail the book in time (or mark it mailed in time), the book is removed from their bookshelf. However, they obviously reposted it and apparently it had been the only copy in the system, so that timed out request went onto your wishlist, so when they reposted it, it was offered to you as a wishlist offer. Yes, it is possible that they had mailed it in time but did not mark it mailed. Or they didn't get it mailed in time...PMing them is a good idea just to be clear what happened/is happening. Usually book requests go smoother than this, but sometimes life gets in the way of mailing a book on time, so be patient... |
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Thanks! I pm'ed and just found out they had problem and reposted the book. I accepted and they said they would mail today. Yay!
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This morning I got an email from PBS telling me the book has been marked lost. I see there are now 5 copies available. How many days should I wait before I try a 4th time to order this book? Just in case the other book is delayed but making it's way to my house. Thanks! |
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Have you talked to the sender of the book that has been marked lost to see when they mailed it? Not that you have to, but you could PM them and ask. Sometimes they will say they never mailed it and sometimes they will say it was just mailed a week ago. That is against the rules, but it happens. If they didn't mail it within two days of them hitting the "Book has been mailed" button, they should have asked you before mailing it out. If they don't answer in a few days or admit they never mailed it, I'd reorder. If they give you an actual date, I'd wait about 2 weeks after that date. Since this is your first book, please know that most transactions are not this complicated. Delayed mailing and multiple rollovers usually only happen to me 1-2 times per year, if that. I just had a book that was 3 days from going lost when it showed up. Sure enough, it had been mailed 2 weeks late. |
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The site recommends waiting two weeks before reordering. Here's the explanation: A book I requested is lost in the mail. What now?If a book you requested does not arrive by the 26th day (the 35th day if the sender or requestor is outside the contiguous US) after it was marked mailed, it will be declared lost in the mail at PBS. The requestor does not mark the book Lost; the system does this.The requestor will get credit back, and the book will go onto the Wish List (if there are no available copies in the system) or the Reminder List (if there are other copies available to request). If the book was a Wish List book when it was requested before, the requestor will go back to his or her previous place "in line" for the book.
What you should do if a book you requested is declared Lost in the Mail:
If you are having a lot of books declared "Lost" en route to you:
Last Edited on: 7/12/14 4:04 PM ET - Total times edited: 2 |
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Thanks Sarah and Patty. I shall wait 2 weeks. I might find it at goodwill in the meantime. |
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