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Topic: Book I wanted timed out

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Subject: Book I wanted timed out
Date Posted: 5/20/2011 4:43 PM ET
Member Since: 4/24/2008
Posts: 310
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I had a wishlist book come through.  The sender never did respond so PBS cancelled and returned my credit.  Book comes up again a few days later.  The sender still has not responded.  Guess what folks?  It's the same person!  I thought that the book would have been removed from the sender's inventory if they did not respond?  So why is it back in their inventory.  How many strikes does a person get anyway?  What happened here?

 

Date Posted: 5/20/2011 5:08 PM ET
Member Since: 8/10/2005
Posts: 4,599
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If it's wishlisted, when she didn't respond, it was removed from the system and from her shelf. But she can post it again. Perhaps it's someone new who doesn't realize how things work? Hopefully this time you will get the book!

Cheryl

Date Posted: 5/20/2011 5:26 PM ET
Member Since: 3/27/2009
Posts: 1,516
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Like Cheryl said, the person must have reposted it.  It is so frustrating to have to wait again and again for a WL book only to have it time out.  Hopefully it'll work out this time.

Date Posted: 5/20/2011 6:04 PM ET
Member Since: 11/15/2008
Posts: 3,308
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I've had that happen before.  The sender lets it time out and then reposts.  In my case she let it time out twice.  I have no idea why.  Hopefully, in your case the sender just had computer problems or something after posting it the first time, and you'll get it this time.

Date Posted: 5/20/2011 10:23 PM ET
Member Since: 4/24/2008
Posts: 310
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Well, she's had nearly two days and still not accepted yet.  Wish I knew what was going on.

 

Date Posted: 5/21/2011 12:07 AM ET
Member Since: 8/15/2007
Posts: 3,044
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It seems like this is happening a lot lately. It happened to me recently as well. Hopefully they'll send it this time or just stop posting something they can't send out!

Date Posted: 5/21/2011 1:05 AM ET
Member Since: 1/10/2009
Posts: 332
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Perhaps reading it is taking longer than she thought and she doesn't want to accept your request and have to send it before she thinks she'll finish? (Guessing - though why post it a second time?)
Date Posted: 5/22/2011 7:18 AM ET
Member Since: 6/26/2006
Posts: 596
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I had a WL posted to me that also timed out.  Extrememly frustrating as it has been on my WL since 2006.....Now to have the patience to wait under 5 years,,,,,,,

Date Posted: 5/23/2011 6:56 AM ET
Member Since: 4/29/2011
Posts: 7
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i hate waiting for a request to time out when there are multiple copies of the same book. i've had this happen on three books. or people who wait the maximum to accept then wait the maximum to send it out. i wish i could just move on to the next person.

Date Posted: 5/23/2011 7:24 AM ET
Member Since: 5/17/2011
Posts: 7
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It would be nice it there was a way to rate a persons turn around time or something like that.  I know we don't have a choice of what person we get the book from but at least we know what their normal turn around time is.



Last Edited on: 5/23/11 7:29 AM ET - Total times edited: 1
Date Posted: 5/23/2011 1:47 PM ET
Member Since: 1/17/2009
Posts: 9,723
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I know we don't have a choice of what person we get the book from but at least we know what their normal turn around time is.

This would be pointless in many cases. For example, I mail out once a week, on Sundays. if you order a book from me on Sunday night, you will be waiting 7 days to see it get mailed. If you order a book from me on Sunday morning, it gets mailed within a couple of hours.

This is also why having feedback on mIling times would be pontless, too. To some people, I am a super fast mailer, the best member ever! To some people, I am a slow mailer and they really wish I would hurry up.

And, neither of these things is actually true.

It would be completely unhelpful for you to know what my "average turnaround" time is on a book order ... as that has absolutely nothing to do with when I will be mailing your book. The only thing that is pertinent to when I mail a book out is "What day did you order it?"

Date Posted: 5/23/2011 2:19 PM ET
Member Since: 5/17/2011
Posts: 7
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Sara,

As a new member of this site, what is an average turn around time I should expect?  I really have no indication on what one would be.  I know it lists 5 days for people to respond to my initial request and then there are I think 5 more days to mail the item.  Do people tend to take the full ten days?  I am curious cause I do not want to have false expectations.  So far I have had 3 books requested and have worked very hard to get them out right away so I just don't know what the average is.  Maybe I am sending them out to fast?  I don't know.  Thanks.



Last Edited on: 5/23/11 2:20 PM ET - Total times edited: 1
Date Posted: 5/23/2011 2:24 PM ET
Member Since: 10/22/2009
Posts: 1,452
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Chad--What I do is assume that when I order a book the sender will take the maximum amount of time before they put the book in the mail.  Usually people mail quicker, but some do take the maximum time alloted (which I don't have a problem with.)  I'm pleasantly surprised when a book arrives early.

On the other hand, I almost always send books out the next business day after they've been ordered from my bookshelf.  It's easy for me, as I use PBS postage and just drop the book in the blue mailbox outside my office. 

Date Posted: 5/23/2011 5:33 PM ET
Member Since: 1/17/2009
Posts: 9,723
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Yup ... for the purposes of ordering books, I usually assume that people will take all 10 days before they mail it out. Although I am very often pleasantly surprised to see books shipped more quickly, in many cases, extremely quickly. But, if I really, really need a book fast for some reason, I plan on obtaining it another way besides PBS.

I order lots of books, though, and in practice, I would say that about half of my book orders are mailed within the first 5 days, the rest somewhere from 6-8 days,  and it would be unusual for a book to actually take all 10 days to mail out, although some certainly do.

I also mail out tons of books, and for various reasons I have to mail them from the Post Office which is 10 miles away. When I first joined I was mailing out several times a week, until I figured out that that was way too much time and stress trying to mail books all the time. So, now I just do my once a week thing.

Although members certainly appreciate having ordered books mailed quickly, most members understand that the PBS thing is a hobby for most of the members, and we fit it in around the other things going on in our lives ... so no one expects that mailing a book out becomes the most important thing in your life. Now, I love PBS, and I am here all the time, but I can't be spending an hour on a round trip to mail out books every day, so I don't. I always mail within the timelines given by PBS, when it fits in best with the rest of my life, and for most members, that is all they really expect.