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Topic: Books were delivered but I still do not get credit

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Subject: Books were delivered but I still do not get credit
Date Posted: 3/7/2009 6:35 PM ET
Member Since: 3/1/2009
Posts: 7
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Hello, I am new at this. This week I sent out 7 books that were requested from me. At least 2 of these were delivered according to USPS delivery confirmation. I have received no credit. The reason I ask is because a book on my wish list has come up and I need a credit. Is there anything I can do to get the credits I earned? Thanks, Michael

Geri (geejay) -
Date Posted: 3/7/2009 6:50 PM ET
Member Since: 9/2/2008
Posts: 9,094
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Michael, I gave you a credit.  Enjoy yourself here.  You'll get you're credits.



Last Edited on: 3/7/09 6:52 PM ET - Total times edited: 1
Date Posted: 3/7/2009 6:56 PM ET
Member Since: 3/1/2009
Posts: 7
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Hello, I do now have a credit but I don't know how to tell who it is from. Michael

Date Posted: 3/7/2009 6:59 PM ET
Member Since: 10/22/2007
Posts: 4,013
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Welcome Michael!  To see where you got a credit, you can go to the "My Account" tab, click on "Main" and then underneath the tabs at the top, third from the right you'll see "credit registry."  Click on that and it can see where your credits are coming from and going to.

Date Posted: 3/7/2009 7:10 PM ET
Member Since: 9/13/2007
Posts: 2,520
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It sounds like the credit you have now is from Geri, as she said she sent you one. Believe it or not, delivery conformation is not terribly accurate. It could have been delivered to the wrong house, or it may have just gotten to the correct post office but has not yet made it to the receiver. If you are going to spend the extra money on Delivery Conformation, you might as well buy it through the site. That way you get your credit as soon as it is first scanned, and do not have to wait for the recipient to mark it as received.
Date Posted: 3/7/2009 7:11 PM ET
Member Since: 7/19/2008
Posts: 15,425
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You need to use the PBS USPS DC form to get automatic credit, not the post office form.  And you need to have your post office scan it in.  Otherwise the receiver has to push the book received button before you get credit.  So you are waiting for them to record your books.

Date Posted: 3/7/2009 8:43 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Also not everyone has computer access everyday.  They may only have it at work in which case it might be a day or two until they get to work again before it's marked received.  Or they rely on the library computers and can't get to them everyday. 

Date Posted: 3/7/2009 10:06 PM ET
Member Since: 7/19/2008
Posts: 15,425
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Or the weather.  At this time of year both power and phone lines are often interrupted.

Date Posted: 3/8/2009 8:08 AM ET
Member Since: 3/1/2009
Posts: 7
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Thanks again Geri R for the credit. That was very kind of you. I use the delivery confirmation through my paypal account because it only cost me $.18. Michael

Date Posted: 3/8/2009 9:03 AM ET
Member Since: 11/15/2008
Posts: 3,308
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I use paypal postage a lot too, though if I need the credit soon, I use PBS postage, because the extra charge is worth it to me so I can get the credit immediately. I haven't had a book go lost (cross fingers), but I've had them not marked receieved for several weeks after they were marked delivered.  In all but one of those instances, I later got a pm that the person had been ill or there was bad weather or they were away.  The other time, I think it was just scanned delivered before it actually had been.  I've been on the other side of that as well, looking at the tracking info to me that says "delivered" 3 or 4 days before I saw the book. 

 

Date Posted: 3/8/2009 11:38 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I had no power for 3 days last week and I think there are still people in the area without. 

Date Posted: 3/10/2009 11:34 AM ET
Member Since: 12/2/2005
Posts: 70
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Geri, It was so sweet of You to give a credit!

Date Posted: 3/10/2009 12:36 PM ET
Member Since: 2/19/2009
Posts: 692
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Michael,

You can PM those you sent the books to and ask them if they have received their book yet. If so, could they mark it as delivered so you can get your credit. I did this once and the person was very nice and marked it immediately. They had been busy and forgot.

Christina

Date Posted: 3/10/2009 1:01 PM ET
Member Since: 2/28/2007
Posts: 2,164
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I use the delivery confirmation through my paypal account because it only cost me $.18.

Just so you know, using delivery confirmation through paypal or any other method other than this site will do nothing for you in terms of guaranteeing your credit.  The only way paperbackswap will guarantee your credit is if you buy DC through this site.  Otherwise, it doesn't matter - even if USPS is showing it as delivered, that won't mean anything here.  So, in my opinion, it's kind of a waste of money to buy it elsewhere.  You pay a bit more to use DC through this site, but that extra fee supports the site and gives you peace of mind about your credits.

Date Posted: 3/11/2009 7:34 PM ET
Member Since: 8/26/2008
Posts: 129
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I mailed a book this morning and received this immediately after marking it as mailed.

Great news from the PaperbackSwap Librarian! The book 'XXX' by XXX you mailed with Printable Postage has earned you 1 credit. When you mail a book using PaperbackSwap's Printable Postage, you will get your credit(s) as soon as you mark the book as 'Mailed'. It doesn't get any faster than that! As a courtesy, you will receive another email when the book has been marked 'Received' by the requestor.

I also use the DC so I can sort of track it.  There is no requirement for the post office you ship from to scan a Delivery Confirmation barcode when you drop it off.  It is for delivery only, not tracking.

Use PBS printable postage to get an instant credit as soon as you mark the book mailed to avoid waiting for delayed responses, delayed deliveries, etc in a book being marked received.

 

Date Posted: 3/12/2009 1:43 AM ET
Member Since: 7/7/2007
Posts: 4,815
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Per the Help Center:

"USPS sometimes scans a package as "Delivered" when it reaches the requestor's local Post office

  • there may be a few days' delay before the package reaches the destination address.
  • If your package has been scanned as Delivered and has not been marked received a week later, please contact the requestor using the PM button on the transaction. "

Cheers,

Catt