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I have a book that I requested and I received the book before the owner put it was mailed but it was too late and then they automatically canceled the request. How does the owner get the credit without me having to give her a credit of mine? |
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From the Help Center: I received a book from a canceled transaction!This usually happens when the member that sent this book did not complete the sending process by marking the book mailed, but sent the book anyway. In these situations, there is a possibility that the requestor will end up with 2 copies of the book. If you received (or will receive) two copies of the book, you are not obligated to give a credit to the sender whose transaction was canceled. If you got (and will get) only one copy, you should mark the book received so that the sender gets credit.
WHAT TO DO: You should FIRST check your My Account main page to be sure there are no currently ACTIVE requests for the book in your account.
To mark a canceled book received and give a credit to the sender:
If there is no button on the transaction:
You also might want to check your Wish List, and remove this title from there, if you do not want to receive future offers of this book.
Last Edited on: 6/22/09 11:12 AM ET - Total times edited: 1 |
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