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Topic: Books mailed separately

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Subject: Books mailed separately
Date Posted: 10/14/2011 2:23 PM ET
Member Since: 2/13/2007
Posts: 2,272
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Question for you all: I requested two books from a member and she mailed them separately -- but they show up on my accounts page together with three options:

All in good condition   Problem with 1 or more   This shipment has not been received 

Can I mark the one that arrived today received without marking the one that hasn't come yet?

Date Posted: 10/14/2011 2:32 PM ET
Member Since: 10/13/2007
Posts: 930
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I would wait until they both arrived before marking it received...

Date Posted: 10/14/2011 2:43 PM ET
Member Since: 1/17/2009
Posts: 9,956
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If you want to mark one of the books received, just pick "problem with one or more book".

You will be able to mark them seperately. Mark one received, and mark the other as "Book Missing From Shipment".

The one that is marked "Book Missing From Shipment" will stay on your "Books Enroute to Me" tab and you will be able to mark it received normally when you get it.

Date Posted: 10/14/2011 2:49 PM ET
Member Since: 2/13/2007
Posts: 2,272
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Thanks Sara! Didn't want to inadvertently RWAP the other member!

Date Posted: 10/14/2011 5:26 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Nice reminder Sara, I thought there was a way to do that.  The new log-in system is working very nice!

Date Posted: 10/15/2011 11:20 AM ET
Member Since: 10/13/2007
Posts: 930
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Thanks, Sara, good to know! 

Date Posted: 10/15/2011 8:06 PM ET
Member Since: 4/28/2009
Posts: 9,753
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yep, I had that happen recently too. I let the person know they would have saved money shipping them together and that it is fine at PBS to pack books together!