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Topic: Box o books - Neutral left but member never contacted me. Now worried.

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Subject: Box o books - Neutral left but member never contacted me. Now worried.
Date Posted: 4/27/2008 11:03 PM ET
Member Since: 1/25/2007
Posts: 6,567
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Hi,

     I was just browsing through Box o books and thought I'd check my rating. I haven't done that awhile and never gotten any complains from anyone though PM.

I checked and someone has left a Neutral saying the book I sent was beat up & they can't repost it.

I looked in the past history and saw who it was. I remember the book very well and it was in no way beat up when I mailed it. I am VERY VERY picky with my books. If I see a flaw that may upset someone I will let them know or won't even post the book.

Should I contact them about the problem? This was on April 12. Plus if she had a problem shouldn't have contacted me right away before leaving feedback? I would have given her a free book or even 2 if she liked.

Will this Neutral feedback prevent others from requesting from me? I admit I was proud of my of my positive feedback.

What would you do? I hate it that she was unhappy with the book.

Date Posted: 4/28/2008 8:20 AM ET
Member Since: 10/19/2006
Posts: 3,343
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You can respond to any feedback left on BoB. I wouldn't worry too much if it's just one neutral and you have lots of positives. I'd hope the other person would contact me if there were a problem, but she wasn't under any obligation to do so. You could PM her, but it would be to make things right; I don't know if she can change her rating now that she's left it.
Date Posted: 4/28/2008 8:37 AM ET
Member Since: 7/26/2006
Posts: 526
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Last Edited on: 5/3/11 4:55 PM ET - Total times edited: 2
Date Posted: 4/28/2008 3:34 PM ET
Member Since: 1/25/2007
Posts: 6,567
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Thanks. I've dreading my first neutral or worse yet negitive!

I guess since it has been awhile I'll just leave it at that.

That is odd Stacey that someone would give a negitive and not a reason. You'd think they would let you know.

I'll let it go and stop worrying. I've learned in the past worrying us useless. ; )

Thanks to those who answered.

Date Posted: 4/28/2008 3:38 PM ET
Member Since: 6/20/2007
Posts: 4,980
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With 1 neutral and 96 positive feedbacks, I'd swap with you in a heartbeat!

Date Posted: 4/28/2008 6:24 PM ET
Member Since: 11/18/2005
Posts: 5,430
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ME TOO!