Skip to main content
PBS logo
 
 

Search - Building Great Customer Experiences : Revised Edition

Building Great Customer Experiences : Revised Edition
Building Great Customer Experiences Revised Edition
Author: Colin Shaw, John Ivens
This is an updated edition of the bestselling book by Colin Shaw and John Ivens about building and delivering great customer experiences--something far too many companies neglect. The authors show that physical execution and emotional impact of customer experiences may ultimately determine customer satisfaction and loyalty, as well as the commer...  more »
ISBN-13: 9781403939494
ISBN-10: 1403939497
Publication Date: 12/17/2004
Pages: 288
Rating:
  ?
0 stars, based on 0 rating
Publisher: Palgrave Macmillan
Book Type: Paperback
Members Wishing: 0
Reviews: Amazon | Write a Review


Genres:


Back to the Top ↑
By using this Web site, you confirm that you have read, understood, and agreed to be bound by the Terms of Use. As an Amazon Associate we earn from qualifying purchases.
US Patent Number 7,877,315 | Copyright © 2004 - 2024 PaperBackSwap.com. All Rights Reserved.