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Business 2000: Customer Service (Business 2000)
Business 2000 Customer Service - Business 2000 Author:Career Solutions Training Group Business 2000: Customer Service is a new way to introduce customer service skills. With information on the importance of customer service, understanding and satisfying the customer's needs, and ways to interact with the customer, the sleek 4-color design holds the user's attention. Learn how to provide superior customer service, ways to handle d... more »ifficult situations, and more!« less