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Search - Call Center Recruiting and New Hire Training
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Call Center Recruiting and New Hire Training Author: The highest hurdle that stands before most call center managers today is the shortage of qualified agents. To help you prepare for booming call center growth and the demands of the emerging multichannel environment, Call Center Recruiting and New Hire Training compiles the best articles, ideas and tools from the monthly newsletter Call Center Ma... more »
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Good book for those who are trainers in the field
Genres:
- Business & Investing >> Industries & Professions >> Customer Service
- Business & Investing >> Industries & Professions >> Human Resources & Personnel Management
- Business & Investing >> Management & Leadership >> Training
- Business & Investing >> Marketing & Sales >> Sales & Selling >> General