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If we print the label with postage and something happens that we can't ship the book, can we cancel the wrapper and have the postage refunded? I couldn't find anything in the help/faqs about this. I'm sure it's there, I just couldn't find it. |
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Ann, if you can't send the book (it got damaged or you can't find it or whatever) you might want to ask the requestor if she wants a different book from you. You can use the wrapper to send that book instead. It's a long shot, but it might save you wasting postage. |
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Internet postage will not be refunded to individuals by any USPS office. You'll be disappointed if you take it to a PO and ask them for a refund. |
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If you have a Paypal account, you might want to check out the Paypal mailing service to print postage paid labels. Ifor any reason you don't use the label (or it prints wrong, etc.) you have 24 hours (or is it 48?) to void the label and get a reimbursement. The payment for the postage comes out of your Paypal account, and always includes tracking/delivery confirmation. It can be used for media mail as well as the rest. There is no added on fees for the service. The URL is: https://www.paypal.com/us/cgi-bin/webscr?cmd=_ship-now It's not as convenient as using the PBS labels and, of course, you don't get a PBS "instant credit" but at least you will have confirmation of delivery is the person doesn't mark it received.
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